Not All Trust is Created Equal

In her book Atlas of the Heart, Brené Brown writes that “trust is more of a cognitive assessment than an emotion”. What exactly are we assessing? Depending on the situation or challenge we face – or to put it perhaps more accurately, depending on what our priorities are at a point in time – we will […]

Which comes first: Leadership or Culture?

Almost by definition, the appointed leaders of any team have the greatest influence over team members. Others take note of what the leaders say and do, and of how they behave. Whether the process is conscious or unconscious, the values and behaviours of these leaders are translated into norms, expectations, codes, and behaviours that the […]